SOCIAL STATISTICS AND EVALUATION OF SERVICES
Stampa
Enrollment year
2009/2010
Academic year
2009/2010
Regulations
DM270
Academic discipline
SECS-S/05 (SOCIAL STATISTICS)
Department
DEPARTMENT OF POLITICAL AND SOCIAL SCIENCES
Course
GOVERNMENT AND PUBLIC POLICIES
Curriculum
GOVERNO E AMMINISTRAZIONE
Year of study
Period
1st semester (28/09/2009 - 19/12/2009)
ECTS
9
Lesson hours
60 lesson hours
Language
Italian
Activity type
WRITTEN AND ORAL TEST
Teacher
Prerequisites
Students taking this course must have passed the Statistics exam
Learning outcomes
The course aims to provide students with tools and methods to evaluate healthcare and social services.
Course contents
Using practical examples, the course considers methods to construct indicators to analyse citizens'' needs and to evaluate customer satisfaction.
Teaching methods
Lectures and exercises
Reccomended or required readings
Assessment methods
Oral examination
Further information
Sustainable development goals - Agenda 2030